Privacy Policy

Last Updated: November 2024

1. Introduction

QPlayerX Lite ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our macOS application ("Application" or "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Application.

2. Information We Collect

2.1 Information You Provide Directly

• File Information: When you open media files through our Application, we do not collect or store information about the files you play. File paths and content remain local to your device.
• User Preferences: We store your playback preferences, settings, and configurations locally on your device. This includes playback history, volume settings, subtitle preferences, and audio track selections.
• Feedback: If you choose to provide feedback or contact us, we may collect the information you provide in your message.

2.2 Automatically Collected Information

• System Information: We may collect basic information about your macOS version and system architecture for compatibility and crash reporting purposes.
• Usage Analytics: We do not collect detailed usage analytics or track your viewing habits. Any analytics collected are limited to application performance metrics and are processed locally.
• Crash Reports: If the Application crashes, we may collect crash logs to help us improve stability. These reports are stored locally unless you choose to share them.

2.3 Third-Party Services

• App Store: When you download or update the Application through the Mac App Store, Apple collects information as described in Apple's Privacy Policy.
• External Libraries: Our Application uses open-source libraries (including mpv, FFmpeg, and others). These libraries operate locally on your device and do not transmit data to external servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Application and its features
• To personalize your experience and remember your preferences
• To diagnose and fix technical issues and improve application performance
• To respond to your inquiries and provide customer support
• To comply with legal obligations and protect our rights
• To detect and prevent fraudulent or malicious activity

4. Data Storage and Security

4.1 Local Storage

The majority of your data is stored locally on your device. This includes:

• Playback preferences and settings
• Subtitle and audio track selections
• Recent files and playlists
• Application cache and temporary files

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

4.3 Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You can delete your preferences and settings by uninstalling the Application or clearing the Application's data through macOS System Preferences.

5. Information Sharing and Disclosure

5.1 No Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We do not share your viewing history, preferences, or any personal data with advertisers or other external parties.

5.2 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Enforce our Terms of Service and other agreements
• Protect the security or integrity of our Application
• Protect the rights, privacy, safety, or property of our users or the public

6. Your Privacy Rights

6.1 Access and Control

You have the right to access, review, and control your personal information. Since most data is stored locally on your device, you have direct access to it through the Application settings.

6.2 Data Deletion

You can delete your preferences and data by:

• Uninstalling the Application
• Clearing Application data through macOS System Preferences
• Resetting Application preferences within the Application settings

6.3 Do Not Track

Our Application respects the "Do Not Track" preferences set in your browser or system settings. We do not track your online activity across third-party websites or services.

7. Children's Privacy

Our Application is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Since our Application operates locally on your device, your information is not transferred internationally. However, if you contact us, any information you provide may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.

9. Third-Party Links

Our Application may contain links to third-party websites and services. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this Privacy Policy. Your continued use of the Application following the posting of revised Privacy Policy means that you accept and agree to the changes.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how we handle your information, please contact us at:

12. Additional Information for macOS Users

As a macOS application, QPlayerX Lite complies with Apple's App Store Review Guidelines and macOS privacy standards. We respect the privacy and security features built into macOS, including:

• Sandboxing and code signing
• System Integrity Protection (SIP)
• Privacy controls for file access
• Gatekeeper and notarization requirements

13. Acknowledgment

By using QPlayerX Lite, you acknowledge that you have read this Privacy Policy and agree to its terms. If you do not agree with any part of this Privacy Policy, please do not use the Application.